July 30, 2024
Which is better? In-person VOC interviews, or virtual? The better question here is “when does each make sense?” Dan Adams continues his Innovation Series by weighing the benefits of each.
June 11, 2024
Don’t let your equipment keep you up at night
Graphcom finds more business, more profit and more restful sleep with sheet-fed inkjet from MCS and Kyocera.
May 29, 2024
Expanding Horizons with Inkjet – Part 2 – Going Direct
Putting 2D images on 3D products using inkjet opens opportunities for more products at lower cost.
May 23, 2024
Leveraging Production Inkjet for Cross-Segment Growth
Your best-fit inkjet solution can help you expand your business. Part 1 of expanding horizons.
April 10, 2024
Spring Inkjet Update – Webinar
Inkjet Insight is rounding up all of the available information on inkjet technologies that will be demonstrated at drupa, and the full range of 2024 inkjet announcements across production and packaging segments.
February 1, 2024
Inkjet lets us say ‘yes’ to more customers
An inkjet combo of sheet and rollfed presses drive continuous profit for DivcoData.
October 10, 2023
Persuade customers to be interviewed
Dan Adams is back with the latest in his innovation video series – getting your customers to talk.
September 5, 2023
Quantitative Interviews are a Must
Want to know how to eliminate innovation errors? It starts with quantitative questioning!
August 16, 2023
Build Your Interviewing Skills
Dan Adams is back with his latest in his Growth & Innovation series and explains how to apply probing questions in your customer interviews.
July 27, 2023
The new trend for transaction printers is sheet-fed inkjet
Sheetfed inkjet presses like the Kyocera TASKalfa 15000c can help transaction printers do more.
July 26, 2023
It’s Fun to Play with the T-C-O-P!
Printers! There’s a thing you should know! I said, Printers! To keep track of your dough! You can make more, and I’m sure you will do
what you need to increase revenue! (sung to YMCA!)
July 11, 2023
Using B2 inkjet flexibility for packaging print
B2 inkjet presses can be a relatively cost-efficient way for moving into packaging print. The flexibility of the presses does allow for commercial and packaging print. User feedback shows that these presses can be successfully used for packaging or mixed environments.
June 8, 2023
Nahan’s Decade of Inkjet-Driven Evolution
Minnesota-based Nahan shares their 10 year journey from traditional catalog and direct mail printer to digital inkjet marketing powerhouse.
May 23, 2023
Data, Data, Everywhere! But…
Every business has data. CCM specialists, print specialists, and multi-channel producers have data coming out of their ears. There is customer data, job data, inventory data, machine data, color data, financial data. Oh my! All the data impacts your ability to produce the work. Get control of the data to improve processes, become more efficient, and drive more profit!
May 10, 2023
Voice of the Customer: Sattler Premium Print’s Christian Haneke on Portfolio Expansion
In this video sponsored by Ricoh, Lois Ritarossi talks with Sattler Premium Print’s Christian Haneke, about the company’s expansion to provide a broad portfolio of applications and services including leaflets, catalogs and magazines, direct mail, and logistics.
March 30, 2023
Let Your Customers Surprise You
Hate surprises? Same. There’s a time and a place for surprises and you can usually find them by interviewing your customers. Dan Adams discusses probing answers from customers.
March 22, 2023
Making Money: Profit Takes More than Revenue
Controlling costs is essential to any business, but there is more to ending the year profitably. Find the data that can help you make the best decisions about what products to offer in the markets you serve, and then review a key set of performance indicators regularly.
March 1, 2023
B2B Interviewing Fundamentals
What are we trying to learn when we conduct B2B interviews? But beware omission and commission, which may derail what you are working to discover.
February 23, 2023
Products and fabrics for inkjet textile printing
Part 2 in a deep dive into inkjet for textiles: a look at how the intended end-use drives fabric and process choices
February 21, 2023
Everyday Voice-of-Customer: How to Capture Insights from Every Customer Interaction
Whether you sell print services, printing presses, or support those industries, your sales and service representatives probably make hundreds of calls annually. You can multiply the value of those calls by applying simple, “Everyday VOC” techniques.
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