What customers should know about direct and in-direct inkjet sales approaches from 5 OEMS across the EMEAR region. Interview by Jean Lloyd.
Inkjet presses from many equipment manufacturers (OEMs) have delivered on the promise of lower cost, higher throughput, and better uptime. Many in-plant print operations attribute part of their success to their inkjet adoption strategy. Performing regular preventative maintenance is the key to drive uptime and excellent image quality.
When that reliable, friendly face is no longer sitting in their office on your site, can’t travel, or is less available on the phone, what options do you have for getting the support you need? Ask your vendors about virtual support! It takes many forms. You may already be using some form of it, but make sure you are taking advantage of every option.
Our most recent white paper, sponsored by RICOH, examines the many factors that combine to create a quality inkjet solution for a particular market need. The production workflow and quality sensitivity varies significantly from one application segment to another. While some companies may be replacing one technology platform with another, others are challenged to maintain compatibility between inkjet and toner or offset platforms.
A look at the planning, onboarding and post sales initiatives at Canon Solutions America that go into ensuring long-term success with an inkjet investment.
This 5th post in the inkjet maintenance series looks at OEM apps for smartphones and tablets, and the questions to ask about the availability of advanced maintenance capabilities using augmented or virtual reality.
A fully trained operator is central to a maintenance protocol that ensures the machine will perform its best in your environment. If you spend the necessary time and consumables during ramp up, you will reap the rewards of efficiency and fearlessness as new types of jobs come into the shop.
In the third installment of her series on inkjet maintenance, Pat McGrew talks about maintenance considerations as you add work or shifts to your press. Like Motorcycle Maintenance, your mileage may vary.
What is and is not included in the maintenance contract sound like basic questions – but listening for the RIGHT answers to these important questions is more nuanced than you might think. This is the second in a series on inkjet maintenance agreements.
Whether you already own inkjet presses or you are in the market looking for your first, one of the big questions in the due diligence process revolves around maintenance programs. Pat McGrew provides top questions to ask and explains why they matter.
We talked to Brian Gallipeau of Canon Solutions America about misconceptions around the impact of environmental controls and regular maintenance on the success of an inkjet printing implementation. As always, he shares some great analogies for bringing the points home.
While there are certainly technology and maintenance issues that impact inkjet production, often it’s as simple as rethinking and modifying an application. Brian Gallipeau, Vice President, Field Service with Canon Solutions Americas talks about these issues and how to improve press availability and uptime.
Printing from the first tower allows ink twice as long to dry helping reduce roller build up and print defects in finishing.
If you really want to know about the ins and outs of a new technology, don’t just talk to the sales and marketing people, talk to someone who has to keep the device up and running or fix it when it breaks. Meet Brian Gallipeau, Vice President, Field Service with Canon Solutions Americas.
Part 1 of a 3 part series on inkjet economics. Part 1 begins with guidance on creating good assumptions for the basis of your inkjet evaluation.