Featured image for “Voice of the Customer: Tidewater Direct’s Inkjet Journey”
February 21, 2024

Voice of the Customer: Tidewater Direct’s Inkjet Journey

Geoffrey Eisenberg discusses Tidewater Direct’s 7 year inkjet journey, and experience with Screen Americas
Featured image for “Voice of the Customer: JD Graphic’s Nick DeBlasio on the Journey from Offset to Inkjet”
February 6, 2024

Voice of the Customer: JD Graphic’s Nick DeBlasio on the Journey from Offset to Inkjet

In this video sponsored by Screen, Lois Ritarossi talks with Nick DeBlasio from JD Graphic Co. Inc. about the company’s journey as it transitioned from offset to inkjet.
Featured image for “Walker 360’s Taylor Blackwell on the Journey from Offset to Inkjet”
January 31, 2024

Walker 360’s Taylor Blackwell on the Journey from Offset to Inkjet

In this video sponsored by Screen, Lois Ritarossi talks with Taylor Blackwell of Walker 360 about the company’s journey as it transitioned from offset to continuous-feed production inkjet, finding some of the biggest challenges in finishing.
Featured image for “Ed Jansen on Canon’s Latest Inkjet Innovations”
January 11, 2024

Ed Jansen on Canon’s Latest Inkjet Innovations

Elizabeth Gooding talks with Ed Jansen, VP of Marketing Production Printing Solutions at Canon Solutions America and the exciting announcements surrounding the varioPRINT ix-1700 and Labelstream LS2000. These presses expand Canon’s portfolio and make it more accessible to a wider group of customers. 
Featured image for “Engage your B2B Customers”
November 1, 2023

Engage your B2B Customers

In a continuation of how to interview customers, Dan Adams discusses how to engage your B2B customers. You have a few objectives when interviewing: customer insight and customer engagement. The best salespeople ask questions that engage customers about their needs. 
Featured image for “Persuade customers to be interviewed”
October 10, 2023

Persuade customers to be interviewed

Dan Adams is back with the latest in his innovation video series – getting your customers to talk.
Featured image for “Kevin Roman on the evolution of professional services needs”
September 26, 2023

Kevin Roman on the evolution of professional services needs

What kinds of services do inkjet customers need before and after selecting a press?
Featured image for “Quantitative Interviews are a Must”
September 5, 2023

Quantitative Interviews are a Must

Want to know how to eliminate innovation errors? It starts with quantitative questioning!
Featured image for “Inkjet sustainability for packaging converters”
August 24, 2023

Inkjet sustainability for packaging converters

Ciaran Little of Smithers talks about the potential sustainability impact of inkjet adoption on the packaging market.
Featured image for “Build Your Interviewing Skills”
August 16, 2023

Build Your Interviewing Skills

Dan Adams is back with his latest in his Growth & Innovation series and explains how to apply probing questions in your customer interviews.
Featured image for “Eric Chung on the Canon ProStream 3000”
August 8, 2023

Eric Chung on the Canon ProStream 3000

A look at the productivity and efficiency enhancements in the ProStream 3000.
Featured image for “Rewarding and Valuable: Peer Networking Groups”
June 20, 2023

Rewarding and Valuable: Peer Networking Groups

Gretchen Renaud discusses the value of being part of a peer group for idea sharing, unique business challenges and learning together.
Featured image for “Voice of the Customer: aiim’s Patrick Masset, PrintMail Solutions’ Gretchen Renaud, and Sattler Premium Print’s Christian Haneke”
May 31, 2023

Voice of the Customer: aiim’s Patrick Masset, PrintMail Solutions’ Gretchen Renaud, and Sattler Premium Print’s Christian Haneke

In this video sponsored by Ricoh, Lois Ritarossi talks with Patrick Masset of aiim, Gretchen Renaud of PrintMail Solutions, and Christian Haneke of Sattler Premium Print about their experiences with production inkjet printing.
Featured image for “Professional Mail Services’ Paul Hamilton on Inkjet Equipment Expansion”
May 24, 2023

Professional Mail Services’ Paul Hamilton on Inkjet Equipment Expansion

Lois Ritarossi talks with Paul Hamilton of Professional Mail Services about the criteria driving his expansion of his inkjet equipment as Professional Mail Services pursues new application areas.
Featured image for “Voice of the Customers: 4 Screen Customers Share Inkjet Automation Experience”
May 18, 2023

Voice of the Customers: 4 Screen Customers Share Inkjet Automation Experience

In this video sponsored by Screen, Lois Ritarossi talks with Scott Braunstein of Data-Mail, Joe Maloy of Polaris Direct, Paul Hamilton of Professional Mail Services, and Kent Larson of Bridgeport National Bindery about their experiences with production inkjet printing and goals for workflow automation.
Featured image for “Voice of the Customer: Sattler Premium Print’s Christian Haneke on Portfolio Expansion”
May 10, 2023

Voice of the Customer: Sattler Premium Print’s Christian Haneke on Portfolio Expansion

In this video sponsored by Ricoh, Lois Ritarossi talks with Sattler Premium Print’s Christian Haneke, about the company’s expansion to provide a broad portfolio of applications and services including leaflets, catalogs and magazines, direct mail, and logistics.
Featured image for “PrintMail Solution on Driving Growth with Inkjet and Supplier Partners”
May 3, 2023

PrintMail Solution on Driving Growth with Inkjet and Supplier Partners

Gretchen Renaud discusses PrintMail Solution’s inkjet goals, expanding opportunities and aligning with vendor partners. She also considers the challenges that can accompany these goals. 
Featured image for “Gretchen Renaud on Inkjet Automation Opportunities and Challenges”
April 18, 2023

Gretchen Renaud on Inkjet Automation Opportunities and Challenges

PrintMail Solutions serves many highly regulated industries such as banks, insurance companies, utilities, auto financing and more who rely on the company to print critical communications. Learn about their move to inkjet.
Featured image for “Voice of the Customer: Data Mail’s Scott Braunstein on Flexibility and Efficiency”
April 17, 2023

Voice of the Customer: Data Mail’s Scott Braunstein on Flexibility and Efficiency

In this video sponsored by Screen, Lois Ritarossi talks with Scott Braunstein, Senior Vice President, Data Mail, about the factors influencing his decision to adopt and build out a fleet of production inkjet equipment.
Featured image for “Voice of the Customer: Walker360’s Taylor Blackwell”
April 13, 2023

Voice of the Customer: Walker360’s Taylor Blackwell

In this video sponsored by Screen, Lois Ritarossi talks with Taylor Blackwell, President of Walker360, about the company’s transition from offset to continuous-feed inkjet and the advantages of workflow automation.

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