Featured image for “Voice of the Customer: Data Mail’s Scott Braunstein on Flexibility and Efficiency”
April 17, 2023

Voice of the Customer: Data Mail’s Scott Braunstein on Flexibility and Efficiency

In this video sponsored by Screen, Lois Ritarossi talks with Scott Braunstein, Senior Vice President, Data Mail, about the factors influencing his decision to adopt and build out a fleet of production inkjet equipment.
Featured image for “Voice of the Customer: Polaris Direct’s Joe Maloy on Workflow Automation”
April 11, 2023

Voice of the Customer: Polaris Direct’s Joe Maloy on Workflow Automation

Lois Ritarossi talks with Joe Maloy, President and COO of Polaris Direct, a Screen customer, about the importance of automation, and the value of Screen as a partner.
Featured image for “March 2023 Inkjet Installation Roundup”
April 11, 2023

March 2023 Inkjet Installation Roundup

We are reporting on 15 installations across 14 companies. A number of these companies have been very active in their inkjet acquisitions in the past year.
Featured image for “Shopping for Inkjet at Hunkeler Innovation Days”
March 23, 2023

Shopping for Inkjet at Hunkeler Innovation Days

Attendees at the Hunkeler Innovation Days conference were motivated to seek new solutions to address their labor challenges. Their goals were: improving automation, simplifying workflow, improved throughput, and decreasing manufacturing time.
Featured image for “The Changing Face of Pantone Colors and Branding”
March 21, 2023

The Changing Face of Pantone Colors and Branding

Adobe’s changes to Pantone color library management has caused confusion and paved the way for new tools and new ways to define brand colors and systems. Learn how IWCO has responded.
Featured image for “Don’t let good business go bad”
March 14, 2023

Don’t let good business go bad

This episode of the “things to do better” series looks at the joys of customer onboarding and maintenance and why it’s so hard to get development estimates.
Featured image for “February 2023 Inkjet Installation Roundup”
March 2, 2023

February 2023 Inkjet Installation Roundup

Our February report covering the tail end of 2022 into 2023, includes 12 presses in the US and 10 in Europe (plus 3 oldies from 2020 and 2021). We are finally seeing web-fed installations on par with sheet-fed after 7 months of reporting a tilt toward sheet-fed.
Featured image for “Everyday Voice-of-Customer: How to Capture Insights from Every Customer Interaction”
February 21, 2023

Everyday Voice-of-Customer: How to Capture Insights from Every Customer Interaction

Whether you sell print services, printing presses, or support those industries, your sales and service representatives probably make hundreds of calls annually. You can multiply the value of those calls by applying simple, “Everyday VOC” techniques.
Featured image for “Wes Sparling on IWCO’s Rebrand”
February 9, 2023

Wes Sparling on IWCO’s Rebrand

Elizabeth has a conversation with Wes Sparling of IWCO about the company’s rebrand and the benefits of the evolution of their brand and how they’ve gone “all-in” on digital. 
Featured image for “January 2023 Inkjet Installation Roundup”
February 3, 2023

January 2023 Inkjet Installation Roundup

In January(ish) we are reporting on 15 press installations at 14 companies, down slightly from December. The pendulum has swung back to the US with 9 in the US, 4 in EU and 2 in UK as compared to December where we reported on 17 press installations with 12 of them in Europe and only 3 in US.
Featured image for “Working with paper stocks and laminations for digital inkjet embellishments”
February 1, 2023

Working with paper stocks and laminations for digital inkjet embellishments

Hands-on experts discuss compatibility of inkjet embellishment with digitally printed media.


Featured image for “MGI AlphaJET: changing the paper transport game”
January 24, 2023

MGI AlphaJET: changing the paper transport game

The MGI AlphaJET is a B1 inkjet print, embellish and finishing press. Unique is the sheet transport relying on trays and electromagnetic linear motors. This article looks at the status of the press, the first customers and potential future developments.
Featured image for “Win and save with USPS Promotions”
January 18, 2023

Win and save with USPS Promotions

USPS promotions that include transpromo, tactile and sensory components provide a 3-5% postage savings. With postage rates increasing twice annually, mailers and service providers can reduce postage while improving results with mail leveraging the promotions. 

Featured image for “December 2022 Inkjet Installation Roundup”
January 12, 2023

December 2022 Inkjet Installation Roundup

The attention for December shifted back to Europe. We are reporting on 17 press installations with 12 of them in Europe as compared to November where 12 of 19 presses were installed in the US.
Featured image for “First, know what is profitable”
January 10, 2023

First, know what is profitable

To sell profitably and reduce risk you need to know what is actually profitable. It’s not always easy. Here are some ideas for doing better.
Featured image for “The advent of a new year”
December 29, 2022

The advent of a new year

The team at Druckerei Kyburz AG has shared a video of their Advent calendar running through autowinder, press and finishing to deliver 100% Digital, 100% Inline support for customer innovation.
Featured image for “Ricoh Pro Z75 live from Tokyo”
December 20, 2022

Ricoh Pro Z75 live from Tokyo

After several years of talking about it, Ricoh has finally got around to showing off its new B2 sheetfed inkjet press at the recent IGAS show in Tokyo. Nessan Cleary reports.
Featured image for “Sales people are a valuable resource”
December 14, 2022

Sales people are a valuable resource

Remove barriers, build trust and optimize your sales force to sell profitable products and services.
Featured image for “Crown Van Gelder announces new direct mail inkjet paper”
December 8, 2022

Crown Van Gelder announces new direct mail inkjet paper

Crown Van Gelder recently launched their extended portfolio of Crown Letsgo High Performance, with 140 and 180 gsm – 7 and 9 pt caliper – for stiff but lighter one piece mailers and direct mail cards.
Featured image for “Seven years of inkjet profiling”
December 7, 2022

Seven years of inkjet profiling

Settle in as we review nearly a decade of inkjet profiling with Canon, Screen and HP at IWCO Direct.

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