Featured image for “Voice of the Customer: aiim’s Patrick Masset, PrintMail Solutions’ Gretchen Renaud, and Sattler Premium Print’s Christian Haneke”
May 31, 2023

Voice of the Customer: aiim’s Patrick Masset, PrintMail Solutions’ Gretchen Renaud, and Sattler Premium Print’s Christian Haneke

In this video sponsored by Ricoh, Lois Ritarossi talks with Patrick Masset of aiim, Gretchen Renaud of PrintMail Solutions, and Christian Haneke of Sattler Premium Print about their experiences with production inkjet printing.
Featured image for “Voice of the Customer: aiim’s Patrick Masset on Addressing Labor Shortage Challenges”
April 10, 2023

Voice of the Customer: aiim’s Patrick Masset on Addressing Labor Shortage Challenges

Lois Ritarossi talks with Patrick Masset, CEO of aiim, a Ricoh customer, about his approach to labor challenges by investing in workflow, finishing automation, software integration and faster equipment.
Featured image for “Webinar Replay: You Don’t Know if You Don’t Ask”
June 27, 2022

Webinar Replay: You Don’t Know if You Don’t Ask

I’ve been at a couple of print events lately where I heard several conversations that started with “I wonder if…”
Featured image for “Replay: Efficient Inkjet Product Development – It’s Possible!”
March 30, 2022

Replay: Efficient Inkjet Product Development – It’s Possible!

A lot of time, money, sweat and tears goes into every inkjet product that makes it to market and, unfortunately a lot of inkjet developments that never make it to market. Let’s talk about turning great ideas into intellectual property that can be commercialized.

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