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Maintain Now or Pay Later

By Lois Ritarossi / Published:

Inkjet presses from many equipment manufacturers (OEMs) have delivered on the promise of lower cost, higher throughput, and better uptime. Many in-plant print operations attribute part of their success to their inkjet adoption strategy. Performing regular preventative maintenance is the  key to drive uptime and excellent image quality.

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Working with Virtual Support When Everything is on Lockdown

By Pat McGrew / Published:

When that reliable, friendly face is no longer sitting in their office on your site, can’t travel, or is less available on the phone, what options do you have for getting the support you need? Ask your vendors about virtual support! It takes many forms. You may already be using some form of it, but make sure you are taking advantage of every option. 

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Understanding Quality Inkjet as the Sum of its Parts – Free Download

By Inkjet Insight / Published:

Our most recent white paper, sponsored by RICOH, examines the many factors that combine to create a quality inkjet solution for a particular market need. The production workflow and quality sensitivity varies significantly from one application segment to another. While some companies may be replacing one technology platform with another, others are challenged to maintain compatibility between inkjet and toner or offset platforms.

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Advances in Maintenance Protocols

By Pat McGrew / Published:

This 5th post in the inkjet maintenance series looks at OEM apps for smartphones and tablets, and the questions to ask about the availability of advanced maintenance capabilities using augmented or virtual reality.

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Who Ya Gonna Call for Inkjet Press Maintenance?

By Pat McGrew / Published:

A fully trained operator is central to a maintenance protocol that ensures the machine will perform its best in your environment.  If you spend the necessary time and consumables during ramp up, you will reap the rewards of efficiency and fearlessness as new types of jobs come into the shop.

Top Two Maintenance Questions to Ask

By Pat McGrew / Published:

What is and is not included in the maintenance contract sound like basic questions – but listening for the RIGHT answers to these important questions is more nuanced than you might think. This is the second in a series on inkjet maintenance agreements.

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Conditions for High Capacity Inkjet – Video

By Inkjet Insight / Published:

We talked to Brian Gallipeau of Canon Solutions America about misconceptions around the impact of environmental controls and regular maintenance on the success of an inkjet printing implementation. As always, he shares some great analogies for bringing the points home.

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Biggest Mistakes that Impact Press Availability – Video

By Inkjet Insight / Published:

While there are certainly technology and maintenance issues that impact inkjet production, often it’s as simple as rethinking and modifying an application.  Brian Gallipeau, Vice President, Field Service with Canon Solutions Americas talks about these issues and how to improve press availability and uptime.