Setting Customer Expectations with a Fingerprint

In Customer Education Tools, Knowledge Base by Elizabeth Gooding

One challenge that companies new to inkjet face is to move customers from a model where they control paper buying to one where they are expected to choose from a list of approved papers. Another challenge is to get customers to send files that are designed appropriately for the paper selected and the device it will be produced on. One tool that can help with both of these challenges is what is known as a fingerprint file

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