The structure of your maintenance plan is crucial to the success of your inkjet investment. Pay particular attention to how print heads are covered in terms of jet-outs or other quality issues that would require print heads to be serviced or replaced. If your quality requirements are high, you need to make sure that you are covered for the level of quality you need to deliver. How many jet-outs can you live with? Look at the break-down of self-maintenance versus OEM maintenance and the expected level of downtime.