Ed Jansen, Vice President PPS Professional Services with Canon Solutions Americas joins us for a discussion of customer requirements, professional services, software and support needs of inkjet inkjet installations. He dives into the complexities of requirements in different application segments, the types of software products that CSA brings to the market and their decision to partner with 3rd party software suppliers to offer more choices to customers. The goal? “Repeatable results, fewest possible human touches and operational efficiency.”
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